Privacy Policy

Last updated: January 22, 2024

Overview

Welcome to Aravly Market ("Brand") on www.aravly.in ("Site").

This website is owned and operated by Aravly Innovations Private Limited ("Company"), a company incorporated under the provisions of the The Companies Act 2013 ('Act') of India with CIN: U15490MP2022PTC060653.

Aravly Market is a trademark and brand of Aravly Innovations Private Limited, or its subsidiaries (collectively "Aravly"), in India and/or other jurisdictions.

At Aravly Market, our mission is offer natural organic products at affordable prices. In order to do this, we collect, use, and share some of your Personal Information. The purpose of this Privacy Policy is to share how Aravly Market does this and how to exercise the choices and rights you have in your information.

By using or accessing the Services (as defined below) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Section 1 - Scope of the Privacy Policy

This policy covers our treatment of information that identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household ("Personal Information") in connection with our Services. It applies to all Aravly Market members, consumers, and users, and to all Aravly Market platforms, including our mobile apps, website (aravly.in and subdomains), features, content, products, email distribution lists, and other services offered by Aravly Market (collectively, the “Services”). Please remember that your use of the Services is also subject to our Terms of Service . This policy does not apply to the practices of third parties we don't own or control unless specifically stated.

Section 2 - Personal Information We Collect

When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “Personal Information.”

Personal Information we collect includes the following categories:

• Identifiers/Contact Information: We may collect your name, postal and e-mail address, phone number, and unique identifiers that may identify your device or browser.
• Commercial Information: We may collect your purchase and usage history, and goods and service preferences, including payment information used for purchases.
• Internet or other Electronic Network Activity Information: We may collect your IP Address, web/app browsing and search history related to our Services, and information regarding your interaction(s) with the Services or ads.
• Geolocation Data: We may collect data about the location of the device you use.
• Profile Inferences: We may collect inferences that we draw from your Personal Information and web activity to create a personalized profile so we can better identify goods and services that may be of interest.

When you use our Services, we collect and receive Personal Information in various ways. As provided in more detail below, we collect Personal Information provided by you, collected automatically through cookies and related technologies, and from third parties.

Personal Information You Provide Us

You provide us with Personal Information when filling out online forms, setting up your account, placing an order, posting reviews, or communicating with us.

Personal Information We Collect Automatically

Similar to most other online services, we and our service providers automatically collect Personal Information when you use our Services, through cookies and related technologies collected from your web browser, computer, or mobile devices. We use this information to improve and troubleshoot the Services, as explained below.

• Usage Information: We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your interactions, shopping preferences and your interaction with our Site, mobile app and advertisements. We collect this information to personalize your experience, including recommending products and offering you promotions. It also makes your navigation of the site more seamless and faster.
• Technology Information: We receive information about how you are accessing our Services, such as your device type, IP address, operating system, and what settings you have enabled. Your device, browser, and software settings affect what information your device or browser makes available to us.
• Cookies, Analytics, and Third Party Technologies: We collect information through the use of “cookies”, tracking pixels, data analytics tools like Google Analytics, SDKs, and other third party technologies to understand how you navigate through the Services, to improve your site experience, and to save your preferences. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.

Personal Information We Collect from Other Third Parties

Personal Information we collect from third parties may include:

• Personal Information collected by third parties through the Services: We may collect Personal Information from third-party sources for business and commercial purposes to support core functions of our Services. For example, we may collect information about your participation in third party programs that provide things such as payment, transaction, and fraud detection information.
• Personal Information collected from service providers: Our service providers also may collect and use Personal Information to assist us with our business operations. For example, they may collect information about your browser, operating system, basket contents, browsing history, time zone, browser language, page performance, and debug information, used to help us troubleshoot and resolve any issues you are experiencing with our Services.

Section 3 - How We Use Your Personal Information

We use Personal Information in accordance with applicable data protection laws and this Privacy Policy. Such processing may include the following business purposes:

• To verify your identity.
• To provide the Services to you, including to provide you with customer support, respond to your requests, and communicate with you about the Services.
• To provide, support, personalize, and develop our Services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, payments and prevent transactional fraud. We may also save your Personal Information to facilitate new product orders or process returns.
• To comply with legal requirements, or respond to law enforcement requests and as required by applicable law, court order, or governmental regulations, including responding to a court order, summons, or warrants.
• To address fraud or unlawful activity, enforce our policies, exercise or defend legal claims, protect against harm to our rights, property, interest or safety of the rights, property, interests or safety of you, third parties, or the public as required or permitted by the law.

We may create aggregated and other anonymous data from your Personal Information that can no longer be used to identify you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.

We may also combine the Personal Information we receive from and about you. We may also de-identify or aggregate information so it is no longer Personal Information.

Section 4 - How, with Whom, and Why We Share Your Personal Information

Sharing of Personal Information by You

Any Personal Information you disclose in public areas on the Services or other third-party services may become visible to other individuals without restriction. Please exercise caution when disclosing Personal Information in public areas. If you provide any Personal Information to a third party while using our Services, the third party's privacy policy will apply to your Personal Information disclosed to such third party.

Sharing of Personal Information By Us

We may share Personal Information as follows:

• With our service providers: We may share your Personal Information with service providers that provide business or technical support functions to us. This includes service providers that, among other things, help us maintain and service your account, process or fulfill your orders, provide you customer service, verify your identity, and detect and prevent fraud.
• With other corporate entities in connection with a business transfer: We may share Personal Information while negotiating or in relation to a sale or purchase of assets, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee comply with the terms of this Privacy Policy for all Personal Information collected under this policy.
• With other third parties: Your Personal Information may also be shared with our sponsors, partners, advertisers, advertising networks, advertising servers, and analytics companies or other third parties in connection with marketing, promotional, and other offers, as well as product information.
• With law enforcement and other third parties to ensure compliance and safety: We may access and disclose your Personal Information to respond to subpoenas, judicial processes, or government requests and investigations, in connection with an investigation on matters related to public safety, or as permitted or otherwise required by law. We may disclose your Personal Information to protect the security of our Services, servers, network systems, and databases. We may also share Personal Information (a) if disclosure would mitigate our liability in an actual or threatened lawsuit; (b) as necessary to protect our legal rights and those of our users, business partners, or other interested parties; (c) to enforce our agreements with you; and (d) to investigate, prevent, or take action regarding suspected illegal activity, fraud, or other wrongdoing.

Section 5 - Storing and Protecting Your Personal Information

We retain Personal Information where we have an ongoing legitimate business need to do so. If this is not possible (for example, because it is stored in backup archives), we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records. While we make commercially reasonable efforts to protect your Personal Information from unauthorized access, we cannot guarantee complete security. You use the Services and provide us with your Personal Information at your own risk.

Aravly Market reserves the right to take any and all action it deems necessary or reasonable to maintain the security of the Services and your account, including without limitation terminating your account, changing your password, or requesting information to authorize transactions on your account. Aravly Market will treat access to the Services through your account as authorized by you. Aravly Market will not be held liable to you for any liabilities or damages resulting from or arising out of any action or inaction of Aravly Market under this provision.

Section 6 - Third-Party Links

Our Services, particularly our website, app and promotional emails may contain links to third-party websites and services. For example, if you are looking at buying our product through our ecommerce partners, we may have a link to partner's website. Linked third-party websites and services may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.

Section 7 - Your Rights and Choices Regarding Your Personal Information

• Email Subscriptions: You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of our Services.
• Push Notifications and SMS You can opt out of receiving push notifications through your electronic device settings (i.e. phone, tablets etc.). To opt out of receiving SMS, you can reply STOP to unsubscribe. Standard text messaging and data charges will apply to text messages we may send. Please note that opting out of receiving push notifications or SMS may impact your use of our Services (such as receiving an OTP to login or notification that your order has shipped). To opt in back to receiving the SMS, reply with JOIN to the same number.
• Account Information: You can review and edit certain account information you have chosen to add to your profile by logging in to your account settings and profile.
• Cookie Tracking: You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may be missing out on certain features of our Services, such as certain product recommendations features. However, you will still be able to order and complete a transaction on our website. Your web browser(s) has settings to modify your cookie settings. Please refer to your device's settings or your Internet browser's “Help” section for more information on how to delete and/or disable your device or browser from receiving cookies or controlling your tracking preferences.
• Do Not Track: Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. Our Services do not currently support Do Not Track requests at this time.
• Deleting Your Account: You may request termination of your account using appropriate links within your account. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to safety or fraud, or due to legal obligations. Aravly Market reserves the right to request that you provide information to confirm your identity. We may not be able to correct or delete information shared with third parties. Pursuant to applicable law, we may be entitled to refuse to act on the request. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may retain your information to notify you about the recall of a product you purchased. When we retain such data, we do so in ways designed to prevent its use for other purposes. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

Section 8 - Children's Data

We do not knowingly collect, sell, share, or solicit Personal Information from anyone under the age of 18. If we learn that we have collected Personal Information from a child under age 18, we will use reasonable attempts to delete that information.

Section 9 - Changes to this Privacy Policy

We may need to change this Privacy Policy from time to time, as our Services change. We will alert you of any material changes through the Services, by email, and/or through other means as permitted by law. Please check this page frequently to view any changes. Continued use of the Services after a change to this policy constitutes your consent to be governed by the new terms. As of the Effective Date, the amended Privacy Policy supersedes all previous versions of or agreements, notices, or statements about the Privacy Policy.

Section 10 - Contact Information

Questions about the Privacy Policy should be sent to us at:

Email:contact@aravly.in